Beers, Blokes & Business podcastPodcast068: Ken Burgin on long career in hospitality

068: Ken Burgin on long career in hospitality

In the first of what we hope is many BBB podcasts with our listeners, Steve & Sean chat with Ken Burgin from Profitable Hospitality about a long career in hospitality industry.

Some insights from Ken on this podcast

  • How Ken got started in hospitality business
  • What he learned about engaging customers with his cafe
  • How Ken developed systems to manage staff and work processes
  • Why generating revenue is more important than cutting costs
  • Why Ken sold his cafe and started helping new cafe owners
  • How the educational/training sector has changed with advent of digital (Ken would get signups via FAX!)
  • How the subscriber model works for Ken

Got more feedback, please email  sean AT or tweet @BeersBlokesBiz or @seancallanan.

Some useful links and listens

Let us know in the comments or on Twitter @BeersBlokesBiz or on Facebook with your opinion.

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Connect with these Blokes

The blokes on this podcast were:

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Let us know your thoughts in the comments 

enclosure: 32357032 audio/mpeg a:1:{s:8:"duration";s:8:"00:38:16";}

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